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- Why are we different?Leap of faith
We do understand that it can be tricky to imagine working differently from your usual methods. Building a strong and lasting relationship that is founded on trust and honesty is of exceptional importance to us here at Shinyhead. I learned from painful experience how trusting in foreign service providers, who claim to be highly experienced in their field, can backfire with disastrous results. If I was going to successfully offer complete transparency with regard to our working practices, then telling our clients, "Hey, we can save you money because our production team is in Jakarta, Indonesia!" simply would not cut the mustard."
"I knew that the only way to add value, meaning and integrity to our offerings was to relocate to Jakarta myself and personally oversee/quality control our projects." - Mark Andrews - Creative Director.
It would be, I concluded, the only sure way of keeping my finger on the pulse and installing real and lasting confidence in the hearts and minds of our clients.
Regular communications
You might be thinking that regular communications will be
impossible considering that our production is operated halfway around
the globe? Maybe it's the seven hour time difference that makes you
nervous about committing a project to us? Allow us to put your mind at
ease. Our marketing director, Julian Roberts, is firmly
based in the UK where he is well placed to offer face to face meetings
and consultancy. Julian can be contacted during UK business hours on
0044 (0) 7795 564 971.
Other regular forms of communication between Shinyhead and client include Skype video and voice conference calls, email updates and of course by phone. With regard to calling our Jakarta production team, we insist on calling the client for the simple reason that it is very much cheaper for us to call you. Just drop us an email with your contact phone number, letting us know when it is convenient to call back.
Other regular forms of communication between Shinyhead and client include Skype video and voice conference calls, email updates and of course by phone. With regard to calling our Jakarta production team, we insist on calling the client for the simple reason that it is very much cheaper for us to call you. Just drop us an email with your contact phone number, letting us know when it is convenient to call back.